Caylin - Chaturbate References Shipping Members Contact

Frequently Asked Questions

This applies to any product purchased from this site.

I have just signed up but cannot find my members login details

In your welcome letter to members, your login details were also automatically emailed.

Check that the email address isn’t spam blocked, or in your junk folder. If you do locate it, add it to your safe senders’ list.

What's your return policy?

Digital orders are covered by a 60-day guarantee. We accept returns for physical products within 60 days after placing your order. All returns need to be sent to Product Returns, 8650 Genesee Ave Ste 214, San Diego, CA 92122.

How many days will it take my package to arrive at its destination?

Digital orders can be delivered as soon as they are purchased. They are also emailed to your email address. You might want to check your spam box to ensure that your login information has not been emailed.

Physical product orders will be dispatched in 3-5 working days. Your package will arrive via USPS. Delivery can take upto 21 days. After your parcel has been dispatched, you'll receive a shipping notification. This will include your tracking details.

Shipping and handling costs

Shipping and handling fees for US orders are $8.25. Canadian orders $14 and international orders $25.